Activity log — who changed what
Settings → Activity lists the changes made in your account, newest first: who did it, when, to what, and — where it applies — what the value was before and after. Use it to answer "who moved this limit?", "when did that rule stop?" or "what did the agent change last night?".
Rollout. The Activity log is being turned on account by account. If you don't see an Activity tab under Settings, it isn't on for your account yet — contact support.
What is recorded
- Devices and tags — added, edited, deleted, commands sent, tag and limit changes, where alarms are evaluated.
- Gateways — added, deleted, restarted, firmware updates, channel and network changes, configuration resends, live-log and Bluetooth-scan requests, and every time someone reveals or rotates a gateway password.
- Dashboards — created, copied, deleted, and edited. While someone is editing, saves are grouped: one entry per person per dashboard every 10 minutes.
- Automation — rules, actions, macros (including runs and aborts) and data-forwarding destinations.
- Jobs and reports — job profiles, jobs started, ended or aborted; reports run, exported, saved and scheduled.
- Team — invitations, role and device-access changes, removals, custom roles, revoked member tokens.
- Security — sign-ins (with the country they came from), password changes and resets, two-factor and passkey changes, signing out everywhere, API tokens, and AI agents you connect or disconnect.
- Billing — plan changes, payments, subscriptions and payment methods. These rows are only shown to people who can view billing.
- AI agents — every change an agent makes through your API token, and every attempt it wasn't allowed to make. Reading data is not listed.
A failed or refused attempt (for example, a member without permission) is not recorded — only what actually happened.
Who did it
Each entry names who acted:
- You and your team members by name.
- Your installer or partner by their company name.
- Synacl Support — when our support team changes something in your account to help you, it is listed under Synacl Support. When support only looks at your account, nothing is listed.
- AI agent — with the person whose token it used and the token's name.
What is never shown
Passwords, tokens, keys and other secrets never appear — a change to one shows as (changed). IP addresses are not shown (sign-ins show the country only). Nothing from any other account appears in yours.
Who can see it
The Owner and members with the Admin role. For a custom role, tick View activity log. Viewer and Operator don't include it, and a member whose access is limited to some devices can't open it — the log covers the whole account.
How far back
Your plan sets how far back the log reaches; the window is shown at the top of the page. Entries older than that drop off automatically.
Filters
Filter by area (devices, gateways, team, security…), by who (owner, members, partner, Synacl Support, agents, or one person) and by date. Use Load more to page further back.
See also: Team members and roles · Custom roles.