Reading gateway events & health
Each gateway's detail page shows its recent events and live health.
Health fields: online (presence), rssi (Wi-Fi signal strength), and ip (last-reported local address).
Understanding the colours on this page
The gateway's own status reflects only its connection — two states:
- 🟢 Green / "Online" — the gateway is connected. It stays green even if a device under it is unreachable.
- 🔴 Red / grey / "Offline" — the gateway itself is disconnected (its devices show offline too).
A device that the gateway can't read does not turn the gateway amber. Instead it's flagged at the device level, and you'll see all three of these on this page at once:
- an amber device-count on the gateway card (and an amber warning icon),
- a "N device(s) unreachable" badge next to the gateway name on the detail page,
- an amber dot on the affected device in the Connected Devices list.
That combination means "the gateway is fine — go check that one device/sensor," not "the gateway is down."
Each device in the Connected Devices list carries its own dot: green (online & healthy), yellow (a tag is past its threshold), amber (the gateway can't read it), red/grey (offline). Full breakdown: device & gateway status.
Events you'll see:
gateway/online,gateway/offlinegateway/restart,gateway/restart/failedgateway/reset-config,gateway/reset-config/failedfirmware/update/started,firmware/update/complete,firmware/update/failedlink/weak— signal is degraded; consider relocating the gateway or antenna
A falling rssi plus link/weak events is the usual precursor to flaky offline/online flapping.