My webhook action isn't firing
- Is the rule enabled? Toggle it on under Rules.
- Is the threshold actually crossed? Check the device's live value.
- Cooldown — after a fire, the rule waits
cooldownMinutes before firing again.
- Monthly action quota — if you've hit
max_action_fires_per_month, actions stop until next month. Check Quota & limits.
- Allowed actions — webhook/MQTT actions require a plan that permits them.
- Endpoint — we sign requests with
X-Synacl-Signature: sha256=…; verify your endpoint returns 2xx. Repeated failures appear as action/failed events.
See rule action: webhook and verifying webhook signatures.