The Synacl mobile app
The Synacl app for iPhone and Android connects to the same account as the web app. Anything you change on one shows up on the other. Search for Synacl in the App Store or Google Play.
Signing in
Sign in with your email and password. You can then turn on a passkey so Face ID, Touch ID or your fingerprint signs you in next time (see passkeys). Forgot password? on the sign-in screen emails you a reset link. New accounts are created on the web.
The four tabs
- Home shows your fleet at a glance, or any dashboard you pick as your home screen.
- Fleet has your devices, gateways and monitors. Open a device for live values, a history chart per tag (last hour, day or week), controls for actuators, and its alert thresholds. Open a gateway to restart it, push its config, update firmware, or open remote debug for its live log.
- Alerts is your events feed. Filter it by severity or type and scroll back through your plan's retention window.
- Automations has your rules, including rules that fire when something happens, your actions, and (where enabled) macros.
Dashboards
Open Settings → Dashboards to view, build and edit dashboards. On the phone, widgets stack in a single column. Every widget shows the device and tag it displays under its title. Tap ⓘ or long-press the header to see its full binding: device, tag, gateway and last value with its time. Precise layout is a web job: editing a dashboard on the phone keeps your widgets but lines them up in one column.
Monitors
Websites, APIs and services you watch with monitors are under Fleet → Monitors, with 24-hour, 7-day and 30-day availability, the incident log and response times. You can add and edit probes and heartbeats from the phone.
Notifications
The app sends you push notifications when a device, gateway or monitor goes offline, when a threshold alert fires, and when a rule's action is Push notification. Set what you receive in Settings → Notifications:
- a master switch and a minimum severity;
- quiet hours in your local time (critical alerts still come through);
- a This device card showing whether this phone can receive notifications, with a Send test notification button.
Team members receive the workspace's alerts too. Everyone's notification settings are their own: turning push off or setting quiet hours on your phone changes nothing for anyone else, and removing someone from the team stops theirs.
If notifications don't arrive, see I'm not getting push notifications.
Help and feedback
Settings → Help Center has these articles, What's new has the changelog, and Report a bug sends us a report (with an optional screenshot) straight from your phone.